Project management and preparation of the project proposal for renewing the call centre of a central government body
2025 · SOITRON
About the project
In the initial phase of renewing the call centre of a central government body, we provided comprehensive project management and prepared the project proposal together with the related documentation. The solution was built on proven management methodologies, with a focus on modernising services and full compliance with Decree No. 401/2023.
- Client
- SOITRON
- Year
- 2025
Who worked on the project
- IT Consultant for Standards and Legislation
- Ensures that technologies meet all regulatory and normative requirements. Translates legislation into practical rules and oversees their implementation in practice.