About the project
In the LIFT project for the end client Erste Bank Serbia (EBS), we provided advisory work in process analysis and in setting up and managing IT operations. Our work included optimising processes, defining internal standards and supporting the introduction of solutions into day-to-day operations.
- Year
- 2023
Who worked on the project
- Project Manager
- Delivers projects from idea to successful deployment. Manages scope, time, budget and team so that the result meets expectations and delivers tangible value.
- Process Analyst
- Maps how the company really works and turns it into optimised processes. Models workflows (e.g. in BPMN), uncovers bottlenecks and delivers measurable improvements.
- IT Analyst
- Turns business needs into technical assignments. Produces precise specifications (detailed functional specification and detailed solution design) that give development a clear direction and minimise the risk of misunderstandings.