Process analysis in electronic health services
2020 · European Bank for Reconstruction and Development
About the project
We analysed the internal processes of the National Health Information Centre, eliminated redundant and duplicate activities and optimised capacity and human resources with the aim of creating an efficient provider of comprehensive electronic health services.
- Client
- European Bank for Reconstruction and Development
- Year
- 2020
Who worked on the project
- Project Manager
- Delivers projects from idea to successful deployment. Manages scope, time, budget and team so that the result meets expectations and delivers tangible value.
- Process Analyst
- Maps how the company really works and turns it into optimised processes. Models workflows (e.g. in BPMN), uncovers bottlenecks and delivers measurable improvements.
- IT Analyst
- Turns business needs into technical assignments. Produces precise specifications (detailed functional specification and detailed solution design) that give development a clear direction and minimise the risk of misunderstandings.